Client Portal Terms of Service.
These Terms govern the use of the NexDam Client Portal app. They sit alongside the main NexDam Terms of Service and the written agreement covering your project: they concern the tool, not the work.
1. Acceptance
By installing or using the app you accept these Terms and the Client Portal Privacy Policy. If you do not agree, do not use the app.
NexDam is a personal software project and technical service operated under the NexDam name, not a company.
2. What the app is
The Client Portal lets clients follow the progress of their own projects, exchange messages, download files, and consult invoices — the same information available on the website, on a device instead of a browser.
It is a working tool, not a public service: it makes sense only if there is a project between us.
3. Account and access
The app requires the account you already use on nexdam.it. There is no separate registration, and no guest mode: everything the app shows belongs to someone.
You are responsible for keeping your credentials confidential and for what happens under your account. Enabling the second authentication factor is strongly recommended: the app shows project documents, messages and invoices.
Tell me immediately if you suspect an unauthorised access.
4. Relationship to the project agreement
The app shows information about your project, but does not define it. Scope, deliverables, timelines and prices live in the written agreement, the proposal or the quote we agreed.
If what the app displays and what the agreement says ever diverge, the agreement prevails. A progress bar is a summary, not a contractual commitment.
5. What you send
You are responsible for the material you send through the app — files, messages, access details, technical information — and you confirm you have the right to share it.
Do not send more than the project needs. In particular, avoid sending credentials in chat when a safer channel exists, and personal data of your own users when it is not necessary: if it is necessary, it is covered by the data processing terms of our agreement.
6. Invoices and payments
The app displays invoices and their status. It does not process payments, holds no card details, and cannot receive money. Payments follow what the agreement says and happen outside the app.
An invoice shown as paid reflects what I recorded. If it does not match your records, write to me: the app is a mirror, not a source of truth on accounting.
7. Notifications
The app can notify you of new messages on your projects, including when closed. The permission is yours to grant and to revoke at any time from your device settings; without it the app keeps working, and you see news when you open it.
Notifications depend on third-party services and on your device: they may be delayed or not arrive at all. Do not treat them as a guaranteed delivery channel for anything urgent.
8. Proper use
You agree not to:
- Attempt to access projects, messages, files or invoices that are not yours.
- Analyse, alter or intercept the app's traffic to obtain data or privileges you were not granted.
- Use the app to send unlawful content, malware, or material infringing third-party rights.
- Automate access in ways that burden the service.
Legitimate security research is welcome, but write to me first at contact@nexdam.it: an unannounced test on a production system is indistinguishable from an attack.
9. Intellectual property
The app, its design and its code belong to NexDam. You may install and use it to follow your projects; you may not redistribute it, resell it or derive works from it, except where the law allows regardless.
Ownership of project deliverables is governed by our agreement, not by these Terms.
10. Availability
The app is provided as is and as available, requires a network connection, and depends on third-party services. There is no guaranteed uptime, and features may change between versions.
The app is distributed from the official NexDam channels. Copies obtained elsewhere may have been modified: I take no responsibility for them.
11. Limitation of liability
To the maximum extent permitted by law, I am not liable for indirect damages, loss of profit, or interruptions of the service. Nothing here excludes liability that cannot be excluded by law, including wilful misconduct and gross negligence.
Liability for the commissioned work is governed by our agreement, not by these Terms.
12. Termination
You may stop using the app at any time by uninstalling it: the data of your projects remains available on the website and is not affected.
I may suspend access in the event of a breach of these Terms, unlawful use, or security risk to other clients.
13. Applicable law
Italian law applies. If you use the app as a consumer you keep the mandatory protections of your country of residence; where you use it in the course of a business, the court of Rome has jurisdiction, unless our agreement says otherwise.
14. Changes
These Terms may change; the date at the top says when. Continuing to use the app after a change means accepting the new version.
15. Contact
See also: Client Portal Privacy Policy · NexDam Terms of Service · NexDam Privacy Policy